ERP System Update – A Smooth Process – Case Study post image

The largest gases and welding company in sub-Saharan Africa

Challenge

ERP systems form the backbone of many businesses. When an ERP system is out of date or unsupported, a business can be placed at risk. Trainiac’s client found themselves having to update their ERP system as their system was no longer viable. ERP systems are not as easy to change as unplugging one and plugging in another. The client needed all directly affected employees and all indirectly affected employees up-skilled and confident on the new system in a short space of time. Read more…

Making Complex Processes Simple – Case Study post image

The local launch of an International cellar company

Challenge

Trainiac’s client had in excess of 300 processes that they needed to teach to hundreds of employees. The company was concerned that 300 processes did not align with the fun culture they were known for. The client’s process definitions team had spent hundreds of hours defining the processes that were extremely detailed. These process maps would be intimidating to the average employee. The client was faced with another challenge in that their processes were not finalised and would change post the training. Read more…

“Process mapping” and how this type of training can improve people-related processes post image

There’s only so much regular staff meetings and annual performance appraisals can do to help each of your employees understand their role better, and savvy business leaders and managers know that the key to streamlining their operations is to clearly map out the roles and responsibilities of each cog in the wheel.

Called “process mapping”, this doesn’t only serve your business objectives, but it also empowers each and every employee to truly own and grow in their position. In its most basic form, a process map is a visual representation of your company’s workflow – and clearly communicates the various processes involved.

In recent years, process mapping has become increasingly sophisticated – with software such as Aris and Visio on offer – but in many cases, it’s actually made things more complicated, instead of more clear. Read more…